Privacy Policy
Last updated 5 November 2026
What we collect
Account details (name, email, phone, date of birth), verification details, transaction and betting history, and technical data such as IP address and device information for security.
Identity document numbers are stored masked, with a one-way hash used to prevent duplicate accounts.
Why we use it
To provide the service, verify age and identity, prevent fraud and money laundering, comply with law and licence conditions, and support responsible gambling.
Security
Passwords are stored only as salted scrypt hashes. Sessions use secure, HTTP-only cookies. Two-factor authentication is available for all accounts and recommended for staff.
Your rights
Under Ghana's Data Protection Act, 2012 (Act 843) you may request access to or correction of your personal data. Contact support to make a request.
Template text provided with the WINFLEX platform. The operator must have it reviewed by qualified legal counsel before launch.